Question 1

What kind of company is JES?

Accepted Answer

JES Inc. is a maritime IT total solution company based in Busan, South Korea. Our core services include onboard IT services, ship networks, SATCOM, and ship surveillance systems.

Question 2

What services do you offer?

Accepted Answer

We provide onboard IT services, ship network installation, satellite communication (Satcom/Starlink), IT equipment supply (desktops, printers, etc.), and onboard CCTV installation.

Question 3

Do you offer remote support?

Accepted Answer

Yes! With our SWAN Virtual Engineer service, we provide remote IT support for vessels worldwide, minimizing downtime and reducing the need for on-site visits.

Question 4

What is SWAN Network?

Accepted Answer

SWAN Network is an easily expandable network system that utilizes existing PA lines onboard. It can be installed by crew members within a day and is easily relocatable.

Question 5

What is SWAN Surveillance?

Accepted Answer

SWAN Surveillance is a video monitoring solution designed for safe vessel operation, enabling recording and retrieval of camera footage.

Question 6

What are your business hours?

Accepted Answer

We provide 24/7 support for maritime clients and are always ready to respond to urgent vessel IT issues.

Question 7

Which regions do you serve?

Accepted Answer

We provide services globally, with our headquarters in Busan. Our service coverage includes South Korea, Japan, China, and major ports across Southeast Asia.

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JES Inc. / SWAN IT Service