You can expect this support from us on maritime IT related issues such as Satcom units, network troubleshooting, computer problems and much more. Our engineers are very well trained in maritime products and will solve the issues before your vessel leaves port. A service report describing the work that was carried out is written after every service rendered.On request, SWAN can also provide onsite assistance at a very short notice. In our direct working region we can supply a so called Quick Response Service; our location in Busan allows us to reach the Ulsan, Pohang and Yeosu/Kwangyang harbour areas very fast.
Even if you have a wireless network, there are always cables. Most of our clients have a mix of both these days. But they all started the same way; with “cabling”.
SWAN experienced cable installers can make all the difference. We know the sound ways of installation and we understand that cable is the backbone of your network. Especially onboard your vessel there is a lot of interference, which can result in poor performance and even stoppage.
We have the knowledge and the professional tools to get your cabling in place and working correctly. SWAN is experienced in cabling on new as well as existing vessels.
All our network cabling is tested and approved by our Professional network testing equipment to certify the network. Cat-5, Cat-6, fiber, voice, data and any other type of cabling; we have the experience and know-how to make sure your network cabling is reliable and robust.
SWAN can supply any IT related product your vessels need, from a single PC mouse and more important computer hardware to a complete installed network and security products. SWAN is your supplier for all of this. We supply multiple computer brands such as Lenovo, Dell and HP. Delivery of Firewalls from brands like Netgear, Juniper, Fortinet are also available, including their complete configuration.
SWAN engineers are very proficient in implementing new email solutions onboard your vessels.
We are well trained in the installation of Sea-One mail, AmosConnect, SkyFile Mail, Telaurus, Globe Mail, Fleet mail, Blue wave and other email solutions.
Due to their experience and knowledge SWAN knows exactly how to implement the most appropriate email suite onboard your vessel.
We can install different types of satellite terminals onboard vessels for you, like Iridium and Fleet Broadband and connect them in the proper way with your computer network to ensure optimized email and internet traffic.
SWAN installs a variety of brands such as Furuno, Thrane & Thrane, JRC, Intellian, KNS, etc. We are also able to advise you in the setup and configuration so that it meets your vessels requirements best.
SWAN has a 100% success rate with the installation of satellite terminals and has done over 50+ Fleet broadband & VSAT installations in the ports of Busan, Ulsan and Yeosu/Kwangyang.